Catalog
Four compliance tracks
Each track is scoped to a single source of authority so a collector — and an auditor — can tell exactly what was covered.
FDCPA Compliance
Fair Debt Collection Practices Act (15 U.S.C. §1692) + Reg F
The federal rules that govern how a collector may contact a consumer — permitted contact windows, required disclosures, prohibited practices, and the validation and dispute process.
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State Law & Licensing
State-by-state collection statutes
How collection authority changes at the state line: licensing and bonding obligations, statutes of limitation, interest and fee limits, and state-specific notice requirements.
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HIPAA & Medical Debt
PHI handling for healthcare receivables
Handling protected health information on healthcare receivables — the minimum necessary standard, permitted disclosures, business associate obligations, and breach response.
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MSB Best Practices
Midwest Service Bureau collector playbook
The Midwest Service Bureau collector playbook — call handling standards, documentation and account notation, payment arrangement practice, and internal escalation paths.
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No modules are published yet
All four tracks currently show zero modules. Accounts, enrollment, progress tracking, and certificates are already wired — the material itself is being written and reviewed before release.
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